As technology progresses, so does the demand for convenience and a better overall customer experience. Keep a look out for the new concept of outdoor kiosks and their endless sources of interaction and customer engagement capabilities. Take a look at the following questions to see if acquiring and installing an outdoor kiosk is right for you and your company.
1. How do you prevent water from entering the kiosk?
The kiosk should be designed and engineered to withstand all weather conditions. There are several ways to prevent water damage, including a rain hood, compression locks and strategically placed bends to avoid puddling water. Outdoor kiosks should always include high quality gasketing and be water tested prior to shipment.
2. How does the kiosk access power and internet connection?
Power and internet connection depend on the client and location. Most outdoor kiosks are hardwired to meet local codes, and internet connection can be accessed through Wi-Fi or cellular data.
3. How do you protect the kiosk from vandalism?
Location is a critical factor when avoiding vandalism, and while there's no way to completely eliminate the possibility of vandalism, we go to extreme lengths to prevent damage to the kiosk. Tempered glass, toughened materials, proper finishes and graphic wraps are all designed to withstand attempts of tampering. The use or display of a camera also helps discourage vandalism.
4. Will I be able to see the screen in the sunlight?
Outdoor kiosks should use high-brightness monitors that are rated for outdoor use and have automated dimming features. However, using high-brightness monitors also requires the proper cooling capabilities to prevent overheating.
5. How will the kiosk react to extreme cold or heat?
All kiosks should be constructed of quality materials that meet or exceed requirements for climate conditions. This might include units with air conditioning and heating capabilities, depending on the region for which the outdoor kiosk is built.
6. Does the kiosk require any special cleaning?
Outdoor kiosks should be sprayed with a heavy duty primer and a polyurethane protectant. These finishes, along with graphics that are made from climate proof materials, will make the kiosk simple to clean with just water and soap.
7. Does the kiosk require regular maintenance?
We recommend monthly inspections to make sure air vents aren't blocked by outdoor debris. Some units have filters — much like climate control units in homes — that may need to be changed periodically.
8. What's the lifespan of an outdoor kiosk?
The lifespan of an outdoor kiosk is very dependent on the climate in which they are deployed. One of our first outdoor kiosks has been deployed for over seven years and is still working just as consistently as it was on the day it was installed.
9. Why are outdoor kiosks more expensive than indoor units?
Outdoor kiosks tend to be more expensive than indoor kiosks for a number of reasons. For example, the design and engineering is far more involved, materials to build outdoor kiosks are more expensive because of the waterproofing ability and outdoor rating of those materials, doors are sealed for direct exposure to the elements, and a dual-powdered coating process is required.
10. What are the location requirements for installing an outdoor kiosk?
Site prep is critical when preparing to install an outdoor kiosk. The site has to be prepped with a level, concrete foundation. There also might be city or town codes that need to be approved before installing the kiosk.